How to Make a T-Mobile, AT&T, Sprint or Verizon Phone Replacement Claim with Asurion at

Get your lost, stolen or damaged T-Mobile (or AT&T, Sprint, Verizon or Metro PCS) phone replaced at

Most Asurion claims are eligible for free next-day shipping and usually take less than 10 minutes to file.

What You’ll Need:

  • You must have a wireless phone Insurance for your telephone already and own a remote number.
  • Within 60 day you must have to claim for your lost phone.

How To Claim?

  • Open your internet browser and visit
  • From the homepage of this website, select your carrier and mobile device from the options provided.
  • After selecting your choices, click the green button titled “file claim.”
  • Follow the steps by providing your necessary information, such as your wireless number, name and shipping details.
  • Provide your carrier security code and click the “Continue” button.
  • After submitting the claim, your new phone will arrive quickly–within 2 or 3 days!


  • If your mobile phone is broken, lost or stolen, provides customers with an easy way to replace their device.
  • This service is available all the time–24 hours a day, every day of the week.

About Asurion:

Let’s face it, with at least one mobile phone in everyone’s pocket and an average of 25 consumer electronics in every home, technology is an integral part of our daily lives. Asurion focuses on two essentials to keep your world running smoothly:

First, Mobile Protection provides cell phone users with rapid replacement coverage, device location and data management tools, and ongoing live tech support to care for your privacy, productivity, socializing and even entertainment. Second, Home-Product Protection provides repair and replacement coverage for all things electronic. From appliances and treadmills to tablets and TVs, Asurion keeps your home and lifestyle in harmony.

Through wireless carriers, retailers and consumer services companies across the world, Asurion’s 10,000+ employees deliver solutions that ensure your purchases continue to make your life easier, more connected, and more rewarding.

To learn more about Asurion’s A+ rating with the Better Business Bureau and the 4.5 star rating that Asurion’s 150+ million customers have provided, please visit